Jenn-Air W10141605 User Manual download pdf (Page 10)

Display shows messages

■ Is “E” flashing on the surface cooking area display?

Thoroughly wipe or remove any object on touch keys. When

finished cleaning, touch the correct key. The flashing should

stop.

■ Is “E” flashing on all the surface cooking area displays

with a signal beeping? The main switch has been kept on

for more than 5 seconds. Wipe up any soil on the touch keys.

Remove any objects on the touch keys. Reset the cooktop.

■ Is the display flashing when you place a saucepan on an

induction surface cooking area? Check that the saucepan

is electromagnetic. Check that the diameter of the saucepan

is large enough. Center the saucepan on the surface cooking

area. Allow the saucepan to cool down in the event that it has

become hot when used. Switch the surface cooking area off,

then on again. If the display still does not light up, turn power

off at the circuit breaker. Wait 20 seconds and turn power

back on.

■ Is the Performance boost function display flashing and

switching off? The Performance boost function operates the

surface cooking area with the most power. During long

cooking times, it is possible that the function will switch the

surface cooking area off to protect the cooktop from

overheating. You can continue to use the cooktop if the

display is not flashing.

■ Is the display flashing “Er” and numbers? If an “Er” and a

series of numbers appear in the display panel, turn power off

at the circuit breaker. Turn on again, if problem continues call

customer service. See “Assistance or Service” section.

■ Is the display flashing “F” and numbers? If “F” and a

number are alternately flashing on the display, refer to the

following table for possible solutions.

Operational cooktop sounds

■ Is there a low humming? This occurs when cooking at high

power. The cause of this is the amount of energy which is

transmitted from the appliance to the cookware. This sound

will quiet or go away when the power is turned down.

■ Is there a crackling? This sound occurs when cookware is

used which consists of different materials. The noise is

caused by vibrations in the joint faces between the different

layers. It may change depending on the amount and type of

food being cooked.

■ Is there a fan noise? The electronics require a controlled

temperature in order to function reliably. The cooktop is fitted

with a fan which runs at various speeds according to the

temperature detected. The fan may also continue to run even

after the cooktop has been switched off, if the temperature it

detects is too high.

Error

Code

Error Solution

F0 An internal error

was detected.

Disconnect power. Wait

5 seconds before reconnecting

power. If the symbol appears

again, call customer service.

F2 The surface

cooking area is

too hot and has

turned off.

Remove the pans from the

surface cooking area. “F2” will

disappear when the surface

cooking area has cooled down. If

you turn the surface cooking area

back on and “F2” reappears, the

cooktop is still too hot. Turn off

the surface cooking area and

allow it to cool.

F4 The pot or pan is

too close to the

control panel.

Make sure the pot or pan is

centered on the surface cooking

area and nothing hot is on the

touch control panel. Wait

5 minutes for control panel to

cool. If “F4” appears after turning

the surface cooking area back on,

call customer service.

F8 The surface

cooking area has

been in operation

for too long.

The surface cooking area

automatic shutoff was activated.

Turn off the surface cooking area.

c1 The power

voltage is too

low.

Turn off the cooktop. Wait

5 seconds, then turn it back on. If

this continues, contact a qualified

electrician.

c2/c3 The surface

cooking area has

overheated.

The surface cooking area

automatic shutoff was activated.

Wait 5 minutes, for it to cool

down, then turn it back on.

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Jenn-Air W10141605 User Manual Page 10

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