Jenn-Air W10242571A User Manual download pdf (Page 13)

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If

you still need help, follow the instructions below.

When calling, please know the purchase date and the complete

model and serial number of your appliance. This information will

help us to better respond to your request.

In the U.S.A.

If the problem is not due to one of the items listed in the

“Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call

Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an

authorized service company. When calling, please know the

purchase date and the complete model and serial number of your

appliance. Be sure to retain proof of purchase to verify warranty

status.

If the dealer or service company cannot resolve your problem,

write to:

Jenn-Air Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Web address: www.jennair.com

Or call: 1-800-JENNAIR (1-800-536-6247).

U.S. customers using TTY for deaf, hearing impaired or speech

impaired, call: 1-800-688-2080 (Monday - Friday, 8:00 a.m. -

8:00 p.m. Eastern Time).

NOTE: When writing or calling about a service problem, please

include the following information:

1. Your name, address and daytime telephone number.

2. Appliance model number and serial number.

3. Name and address of your dealer or servicer.

4. A clear description of the problem you are having.

5. Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are

available from Jenn-Air Brand Home Appliances, Customer

eXperience Center.

In Canada

If the problem is not due to one of the items listed in the

“Troubleshooting” section…

Call the dealer from whom your appliance was purchased, or call

Jenn-Air at 1-800-807-6777 to locate an authorized service

company. When calling, please know the purchase date and the

complete model and serial number of your appliance. Be sure to

retain proof of purchase to verify warranty status.

If the dealer or service company cannot resolve your problem,

write to:

Jenn-Air Brand Home Appliances

Customer eXperience Centre

200 – 6750 Century Ave.

Mississauga ON L5N 0B7

Web address: www.jennair.ca

Or call: 1-800-807-6777.

NOTE: When writing or calling about a service problem, please

include the following information:

1. Your name, address and daytime telephone number.

2. Appliance model number and serial number.

3. Name and address of your dealer or servicer.

4. A clear description of the problem you are having.

5. Proof of purchase (sales receipt).

User’s guides, service manuals and parts information are

available from Jenn-Air Brand Home Appliances, Customer

eXperience Centre.

Accessories

To order a color custom panel and handle, contact your local

authorized dealer.

Replacement Bags - Call for Part Number.

Charcoal Air Filter - Part Number 4151750

Color Custom Panel and Handle:

Part Number W10122178 (Black)

Part Number W10122177 (White)

Part Number W10122193 (Oiled Bronze)

Part Number W10122189 (Black Floating Glass)

Part Number W10122161 (Euro Handle)

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Jenn-Air W10242571A User Manual Page 13

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